Refund Policy

We strive to provide value to all users of Archetonal. This policy outlines our approach to refunds for subscriptions and digital services.

1. Subscription Refunds

All subscription payments are non-refundable unless required by applicable law. We recommend trying our free tier before upgrading to a paid plan.

2. Exceptional Cases

We may issue a discretionary refund for technical failures, duplicate charges, or accidental purchases. Contact us within 7 days of the transaction.

3. Requesting a Refund

Email support@archetonal.com with your account details, date of charge, and reason for request.

4. Payment Provider

All payments are securely processed via Stripe. Refunds, when approved, are returned to your original payment method.